Welcome to UNGS Golf Club—we’re here to ensure your experience is smooth from the first tee to the final putt. Below you’ll find answers to some of the most common questions about our facilities, services, and member support.
General Information
What are the club’s operating hours?
Our main clubhouse and administration office are open Monday through Sunday, from 9:00 AM to 5:00 PM. Tee times and course access may vary seasonally or for special events—please check our booking system or contact us for the latest schedule.
Do I need to be a member to play?
While we are a private club, we do offer limited access to guests accompanied by members. Certain events and tournaments may also be open to the public. Please reach out in advance to inquire about guest policies and availability.
Where can I find upcoming golf events?
All tournaments, social rounds, and club events are posted in the Member Portal and on the events board in the clubhouse. You can also contact our events coordinator through the Golf Event Inquiry form on our website.
Membership & Services
How do I update my member profile or handicap?
Use the Member Profile Assistance form online, or visit the club office during operating hours. For handicap updates, please ensure your scorecards are submitted through the Golf Link system using your HNA number.
What if I need technical help with the website or app?
Select Technical Support or Platform Help when submitting an inquiry, and our team will assist you with login issues, booking errors, or mobile app support.
How can I get listed in the business directory?
Members who own or represent a business can apply through the Business Directory Update form. Approval is subject to club guidelines and membership status.
Booking & Play
How do I book a tee time?
Tee times can be reserved online through the member portal, via our mobile app, or by calling the pro shop during operating hours. We recommend booking in advance, especially on weekends.
What is the dress code?
Proper golf attire is required on the course and in the clubhouse. Collared shirts, tailored pants or shorts, and golf-specific footwear are expected. Denim, athletic wear, and metal-spike shoes are not permitted on the course.
Are club rentals available?
Yes, we offer premium club rentals at the pro shop. Advanced reservation is recommended for availability, especially during peak times.
Events & Tournaments
How do I register for a tournament?
Visit the Golf Event Inquiry section on our site or contact the events team. Be sure to have your HNA number and current handicap information ready when registering.
Can I host a private event at UNGS?
Absolutely. We welcome member-hosted outings, corporate days, and special celebrations. Submit a Board Request Submission form for private event inquiries, and our team will guide you through the process.
Support & Contact
What if my question isn’t covered here?
For all other inquiries, please use the General Inquiry form or call us during operating hours. You can also visit us in person—we’re here to help keep your golf experience seamless and enjoyable.
How do I report a course issue or maintenance concern?
Please notify the pro shop immediately or submit a General Inquiry with details. For urgent matters, call the club office directly.
Still have questions? Reach out anytime between 9 AM and 5 PM, and let’s keep your game—and your club experience—in perfect form.
UNGS Golf Club – Where every swing tells a story. ⛳
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